Aktualne oferty pracy związane z Senior IT Support Professional - Kraków, Lesser Poland - Antal
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Senior Automation Consultant
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2 tygodni temu
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L1 IT Support with German
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IT Help Desk Professional
4 dni temu
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IT Support Professional with Language Skills
7 dni temu
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IT Support Specialist
6 dni temu
Kraków, Lesser Poland AML RightSource Pełny etatJob OverviewThe IT Help Desk Support Specialist role at AML RightSource is a pivotal position that requires exceptional technical expertise and customer service skills. As the primary point of contact for technical support, you will be responsible for identifying, troubleshooting, and resolving operating system, software, and hardware issues both on-site and...
Senior IT Support Professional
2 tygodni temu
Job Summary:
We are seeking a highly skilled Production Support Engineer to join our team at Antal. In this role, you will be responsible for ensuring the smooth operation of our systems, investigating system failures and incidents reported on the services supported, and working with various Business & IT teams.
About the Role:
This is a full-time position that requires flexibility to work in shifts and provide on-call support. The ideal candidate will have strong written and oral English skills, with the ability to work with a global virtual team across multiple regions.
Key Responsibilities:
- Investigate system failures and incidents reported on the services supported
- Communicate with various Business & IT teams
- Perform root-cause analysis and production fixes
- Work as a part of a global team
Requirements:
To be successful in this role, you will need:
- Proven experience as a production technical support engineer
- Excellent problem-solving and root cause investigation skills
- Understanding of IT Infrastructure
Desired Skills:
IBM, Proxy, Protocols, Java, Unix, Linux, Oracle database, SFTP, FTPS, AS2, SOAP, SwiftNet, FileAct, InterAct, MQ, APIs
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