IT Support Professional with Language Skills

3 dni temu


Kraków, Lesser Poland Arche Consulting Sp. z o.o. Pełny etat
Key Responsibilities:
  • Provide Level 1 technical support to our clients via phone, email, and web tools.
  • Respond to end-user inquiries in a professional and timely manner.
  • Document and log all interactions accurately in the ticketing system.
  • Escalate complex issues to Level 2 teams when necessary.
  • Take ownership of ongoing cases, ensuring timely resolution and excellent customer satisfaction.


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