IT Support Agent with Strong Communication Skills

5 dni temu


Kraków, Lesser Poland Arche Consulting Sp. z o.o. Pełny etat
About the Role:

We are looking for a skilled IT support agent to join our team and provide exceptional customer service.

Job Responsibilities:
  1. Providing technical support to clients and addressing their IT concerns.
  2. Responding to end-user inquiries through various channels and escalating complex issues to the appropriate teams.
  3. Taking ownership of ongoing cases and ensuring timely resolution.
  4. Maintaining and enhancing overall customer satisfaction by delivering effective support.
Requirements:
  • Fluent in French (min. C1) with strong English skills (min. B2).
  • Customer service experience is essential; IT support experience is a plus but not required.
  • A university degree is preferred, and recent graduates are welcome.
  • The ideal candidate should be eager to learn, customer-focused, and a strong communicator.
  • Adaptability, team orientation, and openness to shift work are also essential qualities.
Our Perks:
  1. A competitive salary package including an annual bonus and cafeteria benefits.
  2. In-house training programs.
  3. Company-provided insurance.
  4. Reimbursement for language courses.
  5. Free medical services through Medicover.
  6. All You Can Move Sportpass and other fitness discounts.
  7. Home office option available within Hungary.


  • Kraków, Lesser Poland HCL Poland Pełny etat

    responsibilities : Tasks: As an Technical Support Agent with HCL Technologies, you will perform a support role for the Dutch-speaking customers on helpdesk queries, equipment configuration, back up maintenance, software installing/de-installing. Your main aim will be to provide answers to the clients by identifying problems, researching answers, and guiding...


  • Kraków, Lesser Poland L.M. GROUP POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etat

    We are seeking a Multilingual Technical Support Agent to join our team. As a Technical Support Agent, you will be responsible for providing technical support to our clients via phone, email, and remote access.About the Role:You will work closely with our internal teams to resolve complex technical issues and provide solutions that meet our clients' needs....


  • Kraków, Lesser Poland TN Poland Pełny etat

    Customer Support RoleWe are looking for a skilled and dedicated Dedicated Customer Support Agent to join our team at LeasingTeam Professional. The ideal candidate will have excellent communication skills, fluency in Slovenian, and experience in providing customer support.Key ResponsibilitiesAnswer incoming phone calls and emails from Slovenian-speaking...


  • Kraków, Lesser Poland Capita Pełny etat

    Technical Support Specialist with German/Customer Service Agent with GermanTechnical Support Specialist with German/Customer Service Agent with GermanApply remote type Office Based locations Krakow posted on Posted 30+ Days Ago job requisition id 10094957Becoming a Technical Support Specialist with German/Customer Service Agent with German at Capita:As a...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Pursue a challenging and rewarding career as a Customer Service Agent with Technical Skills in German and make a meaningful contribution to our organization's success.Job Summary:We are seeking a highly skilled and dedicated individual with excellent German language proficiency and technical expertise to join our customer service team. As a Customer Service...


  • Kraków, Lesser Poland Headhunt International Pełny etat

    Multilingual Customer Care Agent JobWe are looking for a highly skilled Multilingual Customer Care Agent to join our team. As a Customer Care Agent, you will be responsible for communicating with customers in multiple languages and providing them with high-quality service and support.The ideal candidate will have excellent language skills, strong...


  • Kraków, Lesser Poland ENGINEERINGUK Pełny etat

    Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job title: Customer Service Agent with GermanJob Description: As a Customer Service Agent with German, you will be...


  • Kraków, Lesser Poland Lufthansa Group Pełny etat

    Develop your career at Lufthansa Group Business Services and help us provide top-quality IT support for our business partners. We are a key part of the Lufthansa Group, serving internal and external clients across various areas. Our teams are located worldwide, bringing together over 50 nationalities and speaking 30 languages.Join us and shape the future of...


  • Kraków, Lesser Poland ENGINEERINGUK Pełny etat

    French Customer Support Agent Career OpportunitiesBecoming a French Customer Support Agent at ENGINEERINGUK:BenefitsWe offer a comprehensive benefits package, including performance bonuses, employee assistance programs, and opportunities for professional growth and development. Our team is committed to creating a positive and inclusive work environment where...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Job Title: Technical Support Specialist with German/Customer Service Agent with GermanAbout the Role:We are seeking a highly skilled and customer-oriented Technical Support Specialist with German to join our team in Kraków. As a Technical Support Specialist, you will be responsible for supporting customers through different channels, analysing and solving...


  • Kraków, Lesser Poland PMSolutions Pełny etat

    Job SummaryPMSolutions is seeking an experienced IT Support Professional with a strong background in technical support and troubleshooting services. The successful candidate will provide expert assistance to end-users, ensuring seamless user experience and exceptional customer satisfaction. About the RoleThis is an exciting opportunity to join our dynamic...


  • Kraków, Lesser Poland careersinpoland Pełny etat

    Main Page / Jobs / Junior Customer Care Agent SME Services - Swedish speaking Junior Customer Care Agent SME Services - Swedish speaking Teleperformance Level: specialist published 2024/11/11 Junior Customer Care Agent SME Services - Swedish speaking About us and our team Does working at one of Europe's largest fin-tech companies...


  • Kraków, Lesser Poland Capita Pełny etat

    Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job DescriptionAs a Customer Service Agent with German, you will be supporting our prestige brand Client on the European...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Social network you want to login/join with:Client:TP PolandLocation:Job Category:OtherEU work permit required:YesJob Reference:c6dfb275ea83Job Views:5Posted:22.03.2025Expiry Date:06.05.2025Job Description:Junior Customer Care Agent - Norwegian speakingFull Time Remote 30, Kraków with/without Professional Experience 3/20/25About us and our teamDoes working...


  • Kraków, Lesser Poland Capgemini Pełny etat

    About the RoleCapgemini is seeking a highly skilled Financial Transaction Support Professional with German Language Skills to join our team.This role involves providing financial support and assistance to clients, utilizing strong communication and problem-solving skills. Proficiency in German is essential for this position, as it requires interacting with...

  • SME Services Agent

    11 godzin temu


    Kraków, Lesser Poland TN Poland Pełny etat

    Job DescriptionThe Junior Customer Care Agent SME Services role involves handling inquiries from small and medium-sized merchants who are customers of our company.Responsibilities include:Responding to customer emails, chats, and callsProviding technical support on various IT systemsAssisting with administrative tasks such as updating company...


  • Kraków, Lesser Poland Physiol Pełny etat

    As a dedicated Italian Language Customer Support Agent, you will be responsible for delivering exceptional customer experiences to our Italian-speaking clients. You will address customer inquiries, resolve issues, and offer timely solutions while maintaining positive relationships.Key ResponsibilitiesThis is a hybrid role working from Krakow, where you will...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Social network you want to login/join with:Junior Customer Care Agent SME Services - Latvian or Lithuanian or Estonian speaking, KrakówClient:Majorel Poland GlobalLocation:Kraków, PolandJob Category:OtherEU work permit required:YesJob Reference:735e78781699Job Views:13Posted:23.01.2025Expiry Date:09.03.2025Job Description:Junior Customer Care Agent SME...


  • Kraków, Lesser Poland Arche Consulting Sp. z o.o. Pełny etat

    Job Description:As a Dutch or Norwegian Speaking Support Agent, you will be responsible for delivering exceptional customer service, ensuring timely resolution of issues, and maintaining overall customer satisfaction.You will work closely with our teams to provide Level 2 support on complex issues and take ownership of ongoing cases.This is an exciting...


  • Kraków, Lesser Poland Sportyjob Pełny etat

    We are seeking a highly skilled SAP Consultant, Supply Chain Management to join our global team of IT professionals. As a member of our team, you will be responsible for managing SAP incidents and service requests, defining support processes, and providing training to business users.About the Job:The successful candidate will have proven expertise in various...