Technical Support Specialist with German/Customer Service Agent with German
3 tygodni temu
Job Title: Technical Support Specialist with German/Customer Service Agent with German
About the Role:We are seeking a highly skilled and customer-oriented Technical Support Specialist with German to join our team in Kraków. As a Technical Support Specialist, you will be responsible for supporting customers through different channels, analysing and solving their queries, sharing information on administrative and technical requests, making changes to the system, forwarding faults or calls to other departments, and up-selling and promoting products.
Key Responsibilities:- Supporting customers through inbound calls and messages
- Analysing and solving customer queries
- Sharing information on administrative and technical requests
- Making changes to the system
- Forwarding faults or calls to other departments
- Upselling and promoting products
- C1 level German or above
- B1/B2 level English is an asset
- Customer-oriented attitude
- Excellent organisational and communication skills
- Good knowledge of MS Office
- Willingness to work in shifts: 5 days a week, 40 hours (7am-10pm, Monday-Sunday)
- Willingness to work on a mandate contract for a period of two weeks, followed by an employment contract for an indefinite period
- Performance bonus up to 2000 PLN/month
- Relocation bonus 3000 PLN
- Employee Assistance Program for employees and their families
- An extra day off for voluntary activities close to your heart
- Access to Employee Network Groups
- Opportunity to become an Internal Trainer
- Career path framework
- A multinational environment with strong ties to Swiss business culture
- LuxMed medical healthcare and Generali group insurance
- Multisport Plus/Classic or MultiKafeteria benefit systems
- A positive atmosphere with excellent work-life balance
You'll be joining a network of 55,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.
Why Choose Us:We're an equal opportunity employer, committed to creating an inclusive environment for all employees. We recruit and develop our people based on merit and their passion for creating better outcomes.
-
Kraków, Lesser Poland TN Poland Pełny etatWe're looking for a talented Technical Support Specialist with German and Customer Service Agent with German skills to join our team at Capita Poland.About the roleThis is an exciting opportunity for someone who wants to work in a fast-paced environment, supporting customers through different channels (inbound calls and messages). As a Technical Support...
-
Kraków, Lesser Poland TN Poland Pełny etatPursue a challenging and rewarding career as a Customer Service Agent with Technical Skills in German and make a meaningful contribution to our organization's success.Job Summary:We are seeking a highly skilled and dedicated individual with excellent German language proficiency and technical expertise to join our customer service team. As a Customer Service...
-
Customer Service Agent with German
10 godzin temu
Kraków, Lesser Poland Capita Pełny etatEnsures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job DescriptionAs a Customer Service Agent with German, you will be supporting our prestige brand Client on the European...
-
Travel Customer Service Specialist with German
3 tygodni temu
Kraków, Lesser Poland TN Poland Pełny etatTravel Customer Service Specialist with GermanRole Overview:This position is for a Travel Customer Service Specialist with German language proficiency to work 100% remotely.Responsibilities:Engage in daily customer contact via telephone and email.Provide travel consultancy through the company system.Assist travelers during unexpected travel...
-
Kraków, Lesser Poland TN Poland Pełny etatWe are seeking a Customer Service Agent with fluency in German to join our team. In this role, you will be at the forefront of our customer-facing team, using your people skills to deliver exceptional support and resolve issues efficiently.You will work closely with back-office teams to handle escalations and provide interactive solutions through chat,...
-
Customer Service Specialist with German and Italian
3 tygodni temu
Kraków, Lesser Poland careersinpoland Pełny etatJob Title: Customer Service Specialist with German and ItalianSummaryWe are seeking a highly skilled Customer Service Specialist with fluency in German, Italian, and English to join our client's team in Krakow.The ideal candidate will have excellent communication skills, be enthusiastic, and willing to embrace new challenges. They will handle customer...
-
Technical Support Specialist with German
6 dni temu
Kraków, Lesser Poland Infosys Poland Sp. z o.o. Pełny etat**Job Overview:**We are seeking a highly skilled L1 Service Desk Analyst with German to join our team at Infosys Poland Sp. z o.o.The successful candidate will be responsible for delivering first-line support services via our Service Desk, receiving incidents and service requests from various channels. Key responsibilities include:Providing timely and...
-
Customer Service Specialist with German @
6 dni temu
Kraków, Lesser Poland Goldman Recruitment Pełny etatFor our Client, an international company in the electronic components distribution industry, we are looking for a candidate for the position of Customer Service Representative with German. We offer: employment contract, multinational environment, sport card and private medical care, office in high class building, professional initial and development...
-
Multilingual Technical Support Agent
15 godzin temu
Kraków, Lesser Poland L.M. GROUP POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etatWe are seeking a Multilingual Technical Support Agent to join our team. As a Technical Support Agent, you will be responsible for providing technical support to our clients via phone, email, and remote access.About the Role:You will work closely with our internal teams to resolve complex technical issues and provide solutions that meet our clients' needs....
-
IT Support Specialist with German Expertise
3 dni temu
Kraków, Lesser Poland TN Poland Pełny etatLeverage your excellent German language skills and technical expertise to deliver exceptional customer support as a key member of our team.Job Description:We are seeking a highly skilled IT Support Specialist with fluency in German to provide top-notch assistance to our clients. In this role, you will be the primary point of contact for customers seeking...
-
German Language Customer Service Representative
15 godzin temu
Kraków, Lesser Poland L.M. GROUP POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etatL.M. GROUP POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ is a leading provider of business services, seeking a highly skilled German Language Customer Service Representative to join our team.About the Role:As a German Language Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients...
-
Technical Support Engineer with German
3 tygodni temu
Kraków, Lesser Poland TN Poland Pełny etatTechnical Support Engineer with German, KrakówJob Overview:This role is part of our Technical Support team and involves providing second-line user support for a range of devices.Key Responsibilities:Characterize, replicate and solve technical issues using a physical lab with various devices.Work with product and engineering groups to resolve customer issues...
-
Kraków, Lesser Poland TTEC Europe Pełny etatWe're seeking a skilled Customer Service and Sales Specialist with German Focus to join our TTEC Europe team. As a key member of our sales team, you'll be responsible for providing exceptional customer experiences and driving sales growth through effective account management and upselling.About the RoleYou'll work closely with customers to understand their...
-
Customer Service Support with German @
1 tydzień temu
Kraków, Lesser Poland Antal Pełny etatLocation: Kraków We work : Hybrid (3 days from office per week) Contract of employment : full-time Recruitment process: online About your future employer: Our client is a global financial corporation that takes customer service to a higher level and enhances the customer service experience. Therefore, we are looking for young professionals who want to...
-
German Language Support Specialist
6 dni temu
Kraków, Lesser Poland Teleperformance Poland Pełny etatAre you a skilled communicator with a passion for delivering exceptional customer experiences? Do you have a strong background in customer service or contact centers and are fluent in German? We are seeking a German Language Support Specialist to join our team at Teleperformance Poland.As a key member of our customer service team, you will be responsible for...
-
Kraków, Lesser Poland TN Poland Pełny etatWe are looking for a highly motivated and customer-focused individual to join our team as a German and English Customer Support Specialist. In this role, you will be responsible for providing top-quality support to our clients and customers, responding to their inquiries and resolving issues in a timely and efficient manner.About the Job DescriptionProvide...
-
Customer Support Professional with German
6 dni temu
Kraków, Lesser Poland Goldman Recruitment Pełny etat**Company Overview**We are looking for a candidate to fill the position of Customer Service Representative with German at Goldman Recruitment. Our Client is an international company in the electronic components distribution industry.We offer a multinational environment, employment contract, professional initial and development trainings, sport card, private...
-
German Customer Support Expert
6 dni temu
Kraków, Lesser Poland careersinpoland Pełny etatAt careersinpoland, we are a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.We are looking for a candidate for the position of Customer Service...
-
German-English Language Support Specialist
5 godzin temu
Kraków, Lesser Poland TTEC Pełny etatWhat You Will DoAs a Technical Support Specialist, you will play a critical role in delivering exceptional customer experiences. Your primary responsibility will be to troubleshoot and resolve customer technical issues in a timely and efficient manner.You will work closely with internal teams to ensure seamless communication and high-quality service...
-
Kraków, Lesser Poland TN Poland Pełny etatBecome an integral part of our dynamic team as a German Language Customer Support Representative and take advantage of opportunities to grow and develop your career.About the Role:We are looking for a highly motivated and skilled individual with excellent German language proficiency to join our customer support team. As a German Language Customer Support...