Multilingual Technical Support Agent

1 dzień temu


Kraków, Lesser Poland L.M. GROUP POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etat

We are seeking a Multilingual Technical Support Agent to join our team. As a Technical Support Agent, you will be responsible for providing technical support to our clients via phone, email, and remote access.

About the Role:

You will work closely with our internal teams to resolve complex technical issues and provide solutions that meet our clients' needs. You will need to have excellent communication skills, both written and verbal, as well as the ability to troubleshoot and resolve technical issues efficiently.

The ideal candidate will have a strong command of German and English, with the ability to communicate effectively in both languages. You will also need to be comfortable working in a fast-paced environment and able to adapt to changing priorities.

Responsibilities:

  • Provide technical support to clients via phone, email, and remote access
  • Resolve complex technical issues and provide solutions that meet our clients' needs
  • Work closely with internal teams to ensure seamless delivery of services
  • Stay up-to-date with industry trends and developments to provide best-in-class customer service


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