Russian Speaking Help Desk Agent

4 dni temu


Kraków, Lesser Poland Arche Consulting Sp. z o.o. Pełny etat
Technical Support Role:

We seek an experienced Technical Support Agent to join our team in Bucharest.

About the Job:

This role involves providing technical support to customers via email, phone, and chat, with a focus on delivering exceptional customer experiences.

Key Responsibilities:
  • Contact with users (B2B) to resolve technical issues.
  • Develop and implement solutions to customer inquiries.
  • Evaluate user issues to identify areas for improvement.
  • Collaborate with team members to ensure effective issue escalation.
What We Offer:
  • Competitive compensation package.
  • Meal vouchers.
  • Parking spaces.
  • Private health insurance.
  • 7Card Digital.
  • Modern and comfortable office environment.
  • 26 days of paid vacation.


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