Help Desk Specialist with Proficiency in Danish and English
6 dni temu
TN Poland is seeking a Help Desk Specialist to join their team in Kraków.
About the RoleThis role involves providing exceptional customer support and resolving inquiries efficiently.
Main Responsibilities- Handle customer inquiries via phone, email, or chat platforms.
- Address customer questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, and terms and conditions.
- Process customer requests and ensure data accuracy by updating our database regularly.
- Maintain detailed records of all customer interactions in our ticketing system.
- Fluent proficiency in Danish and English (C1 level) is mandatory.
- Excellent communication and teamwork skills.
- Ability to work in a dynamic environment and adapt to new challenges.
TN Poland is a leading business services provider dedicated to delivering exceptional customer experiences. Our team values innovation, collaboration, and professional growth.
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