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Technical Help Desk Agent

1 tydzień temu

Kraków, Lesser Poland TN Poland Pełny etat

TN Poland is looking for a Technical Help Desk Agent to join our team. In this role, you will provide technical assistance to our clients via phone, email, and remote desktop connections.

Key Responsibilities:

  • Responding to client inquiries and resolving technical issues
  • Documenting all interactions with clients in our ticketing system
  • Collaborating with other support teams to resolve complex issues

Requirements:

  • Excellent communication and problem-solving skills
  • Kazakh and Russian language proficiency - intermediate to advanced level
  • English language skills - intermediate level
  • Ability to work in a fast-paced environment and prioritize tasks effectively

Benefits:

  • A comprehensive benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment