Customer Service Agent with Technical Skills in German

3 dni temu


Kraków, Lesser Poland TN Poland Pełny etat

Pursue a challenging and rewarding career as a Customer Service Agent with Technical Skills in German and make a meaningful contribution to our organization's success.

Job Summary:

We are seeking a highly skilled and dedicated individual with excellent German language proficiency and technical expertise to join our customer service team. As a Customer Service Agent with Technical Skills in German, you will be responsible for providing top-notch support to our customers, resolving their technical issues, and ensuring their satisfaction.

You will work closely with our internal teams to drive business growth, improve customer engagement, and maintain accurate records of customer interactions. Your ability to communicate effectively, multitask, and prioritize tasks will be essential in meeting the demands of this position.

Key Accountabilities:

  • Provide expert-level technical support to customers via phone, email, or chat
  • Maintain accurate records of customer interactions and issue resolution progress
  • Collaborate with internal teams to resolve complex technical issues and drive business growth
  • Develop and implement process improvements to enhance overall customer experience


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