IT Service Delivery Manager
5 dni temu
About the Company
We are Experis ManpowerGroup Sp. z o.o., a leading provider of workforce solutions and services.
We have a diverse range of clients across various industries, and we're always looking for talented individuals to join our team.
About the Job
This is an exciting opportunity to work with cutting-edge technology and contribute to the success of our organization.
As a Tivoli Monitoring Engineer, you will play a critical role in ensuring the smooth operation of our IT infrastructure and delivering exceptional results.
Main Responsibilities
Design, implement, and maintain a robust Tivoli Monitoring solution.
Manage and support various agents, including Tivoli LFA Agent, ITCAM MQ Agent, ITCAM for DataPower, Websphere Message Broker Agent, and UNIX OS Monitoring Agent.
Plan and execute major product version upgrades for Tivoli Monitoring.
Lead the migration of Tivoli or other monitoring tools to ensure seamless transitions and minimal downtime.
Configure monitoring agents and set up alerts to ensure timely detection and resolution of system issues.
Customize monitoring solutions to meet specific business needs and performance requirements.
Integrate Tivoli Monitoring with ServiceNow for streamlined incident management and automated workflows.
Develop and implement automation scripts to enhance monitoring efficiency and reduce manual intervention.
Continuously monitor system performance and health using Tivoli Monitoring tools.
Identify and resolve performance bottlenecks to ensure optimal system operation.
Maintain comprehensive documentation of monitoring configurations, procedures, and system changes.
Generate regular reports on system performance, incidents, and resolutions for management review.
What We Offer
100% remote work arrangement.
MultiSport Plus benefits.
Group insurance.
Medicover Premium.
e-learning platform access.
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