Efficiency Enhancement Specialist

2 dni temu


Wrocław, Województwo dolnośląskie, Polska Solventum Pełny etat

Efficiency Enhancement Specialist is a critical role at Solventum, where we enable better, smarter, safer healthcare through innovative solutions.

The Job Description

As an Efficiency Enhancement Specialist, you will be responsible for developing and executing support strategies that enhance efficiency and effectiveness in our support processes.

  • Develop and track key performance indicators (KPIs) and metrics to measure helpdesk performance.
  • Implement strategies to increase the rate of first pass resolution.
Skills and Qualifications
  • Bachelor's Degree or higher in Information Technology, Business Administration, or related field.
  • 5 years of experience in a helpdesk or IT support role, with at least 2 years in a managerial position.
Company Overview

Solventum is a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy.



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