International Production Support Engineer for Banking Systems

4 dni temu


Centrum Kraków, Polska Antal Sp. z o.o. Pełny etat

We are seeking a highly skilled International Production Support Engineer to join our Client - a global team providing production support for key IT systems.

Your responsibilities:

  • Diagnosing and resolving complex issues related to supported services.
  • Collaborating with Business and IT teams to ensure seamless service delivery.
  • Providing on-call support and conducting root-cause analysis.
  • Working as part of a global team in alignment with SLA and ITIL-defined procedures.
  • Effectively delivering services in collaboration with internal and external teams.

Technical requirements:

  • Proficiency in BIS (Seeburger), Java, IBM SFG (Sterling Integrator).
  • Experience in Unix/Linux/Windows environments.
  • Familiarity with monitoring tools like AppDynamics, Splunk, or similar.
  • Knowledge of Oracle Databases and SQL.
  • Experience with microservices architecture is a plus.
  • Awareness of logging and monitoring tools.

What we expect:

  • Proven experience as a Production Technical Support Engineer.
  • Understanding of Incident, Problem, and Change Management procedures.
  • Ability to work in global, multi-location teams.
  • Strong customer focus and teamwork skills.
  • Excellent communication skills in English.
  • Exceptional analytical and problem-solving abilities.
  • Familiarity with banking transaction systems or the banking domain (preferred).
  • ITIL Accreditation is an additional asset.

Benefits:

  • Competitive salary: €60,000 - €80,000 per annum
  • Dynamic international environment in the banking area
  • Opportunities for professional growth in a prestigious organization
  • Exposure to modern technologies and diverse projects
  • Job stability and attractive working conditions

As a valued member of our team, you will have the opportunity to expand your skills in a global environment and contribute to the success of our Client.


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