International Customer Liaison Specialist
6 dni temu
We are seeking a skilled International Customer Liaison Specialist to join our team at Randstad Polska Sp. z o.o.
As an International Customer Liaison Specialist, you will be responsible for providing professional customer service in accordance with the principles of GDPR and implementing the company's mission in everyday work.
Your tasks will include answering incoming calls to the customer service phoneline, addressing inquiries referencing scripted responses according to training, and documenting all calls according to customer service policy and procedures.
You will also oversee order fulfillment for all orders originating in EMEA, provide inside sales support to field sales staff and members of the commercial teams when needed, and ensure superior technical communication skills.
To succeed in this role, you must have a bachelor's degree in modern languages or another field related to the essential duties of the position, as well as proficiency in Microsoft Suite and an empathetic attitude.
The ideal candidate will possess fluency in English (min. C1 level) and French (min. C1 level), 3 years of customer service experience in a global company, and excellent communication skills.
This is a great opportunity to gain experience working in an international environment and contribute to a dynamic team.
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