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Technical Support Advocate

1 tydzień temu


Warszawa, Mazovia, Polska TN Poland Pełny etat
Job Description

We are seeking a highly skilled and experienced Technical Support Advocate to join our team at TN Poland. In this role, you will be responsible for resolving technical issues raised by customers, providing solutions and ensuring excellent customer satisfaction.

Key Responsibilities:
  • Resolving technical issues raised by customers, particularly via live chat, by carrying out fault finding analysis and offering appropriate solutions.
  • Providing excellent customer support, responding to customer queries in a timely and professional manner.

Requirements:
  • Technical expertise in game consoles and PC gaming, with experience in troubleshooting and resolving technical issues.
  • Excellent communication skills, both written and verbal, with the ability to interact with customers in a professional manner.
  • A logical approach with good analytical and problem-solving skills.