Technical Account Manager, AWS Enterprise Support

7 dni temu


Warszawa, Mazovia, Polska Amazon Pełny etat

About This Role:

We are seeking an experienced Technical Account Manager to partner with our Enterprise Support customers. As a trusted advisor, you will have a direct impact on helping our customers gain the most value from cloud technology.

Key Job Responsibilities:

  1. You'll build solutions, provide technical guidance, and advocate for the customer.
  2. Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
  3. Develop trusting relationships with customers, understanding their business needs and technical challenges.
  4. Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management.
  5. Consult with a range of partners from developers to C-suite executives.
  6. Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
  7. With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS.
  8. Provide detailed reviews of service disruptions, monthly & quarterly metrics, and detailed pre-launch planning.

What We Offer:

  • A dynamic and inclusive work environment.
  • The opportunity to work with iconic businesses and help them achieve their goals.
  • A chance to develop your skills and expertise in cloud technology.


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