Technical Account Manager, AWS Enterprise Support
7 dni temu
About This Role:
We are seeking an experienced Technical Account Manager to partner with our Enterprise Support customers. As a trusted advisor, you will have a direct impact on helping our customers gain the most value from cloud technology.
Key Job Responsibilities:
- You'll build solutions, provide technical guidance, and advocate for the customer.
- Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
- Develop trusting relationships with customers, understanding their business needs and technical challenges.
- Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management.
- Consult with a range of partners from developers to C-suite executives.
- Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
- With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS.
- Provide detailed reviews of service disruptions, monthly & quarterly metrics, and detailed pre-launch planning.
What We Offer:
- A dynamic and inclusive work environment.
- The opportunity to work with iconic businesses and help them achieve their goals.
- A chance to develop your skills and expertise in cloud technology.
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