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Digital Channel Expert

1 tydzień temu

Warszawa, Mazovia, Polska myGwork - LGBTQ+ Business Community Pełny etat
About the Role

We are seeking a highly skilled and experienced Market Operations Specialist to join our team. This role will play a crucial part in supporting the development and optimization of digital channels for pre-trade, trade, and post-trade activities.

The successful candidate will be responsible for managing onboarding and the service lifecycle of all trade-related digital services, ensuring client experience is seamless based on efficient processing and timely resolution of client exceptions.

  • Main Responsibilities:
  • Managing onboarding and the service lifecycle of all trade-related digital services.
  • Ensuring client experience is seamless based on efficient processing and timely resolution of client exceptions.
  • Developing and maintaining positive relationships with various stakeholders, including Sales, BCO teams, and Market Operations.
  • Collaborating and coordinating with BCO teams to identify potentially new channel solutions and broadening the adoption of existing solutions.
  • Driving process improvement culture within the Markets Channels Enablement team to continually evaluate and streamline business as usual processes.