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Technical Support Professional

2 tygodni temu


Kraków, Lesser Poland Aristocrat Interactive Pełny etat

Aristocrat Interactive is looking for an IT Engineer - Service Delivery to join our team. As a key member of our operations team, you will provide high-level technical support to internal and external entities, ensuring seamless service delivery.

About Us

We are a leading gaming content creation company powered by technology, delivering industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day.

Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play. With three operating business units, spanning regulated land-based gaming, mobile games publishing, and regulated online real money, we strive to achieve success through Collective Brilliance.

Key Responsibilities
  • Provide Tier 3/4 services for internal and external entities
  • Interface with various Departments, R&D and Customer Support groups
  • Owning, troubleshooting and solving customer technical issues
  • Prioritizing, monitoring, and being responsible for problem progress