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Technical Services Representative
1 tydzień temu
We are seeking a Technical Support Consultant to join our team. As a Technical Support Consultant, you will be responsible for providing technical support and customer service to our clients.
The ideal candidate will have excellent communication skills, a strong understanding of technical concepts, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Providing technical support and troubleshooting services to customers via phone, email, or chat.
- Developing and maintaining knowledge of technical products and services.
- Collaborating with cross-functional teams to identify and implement process improvements.
- Staying up-to-date with the latest technologies and product developments.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- At least 2 years of experience in a technical support role.
- Excellent communication and problem-solving skills.
- Strong understanding of technical concepts and software applications.
