Aktualne oferty pracy związane z Client Success Representative - Warszawa, Mazovia - LexisNexis Risk Solutions
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Client Success Manager
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Client Success Strategist
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Enterprise Client Success Professional
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Client Success Representative
1 tydzień temu
About Our Team
We're a dynamic team that thrives on innovation and collaboration in a diverse and inclusive culture.
We take pride in finding the best people, those who have a proven track record of success and a genuine desire to make a positive mark on our business.
Our team is fuelled by curiosity, relentlessly pursuing better customer outcomes.
We excel in communication, embracing change with flexibility and composure under pressure.
As a Regional Account Manager, you will be part of this high-energy team, driven by a genuine desire to succeed and grow.
Job Responsibilities:
- Manage a portfolio of high-value clients and develop long-term relationships with them to ensure their satisfaction and retention.
- Act as the primary point of contact for your clients, addressing their needs and concerns.
- Collaborate with internal teams to deliver solutions that meet their business objectives.
- Drive revenue growth, increase customer loyalty, and promote the company's brand reputation in the marketplace.
- Go higher & wider within organisations to connect with new stakeholders and value streams.
Requirements:
- A proven track record of managing, retaining, and growing revenue in a DaaS / SaaS / tech environment.
- Able to establish great, long-term customer relationships while capturing high-value growth opportunities.
- Experience going high & wide within organisations and connecting with new stakeholders.
- Able to lead with insight and develop an understanding of customer workflows and customer value.
- Able to maintain high-quality customer engagement through phone, email, and social media.
- Experience with client engagement and communication on a CRM.