Global Order Management and Support Specialist
7 godzin temu
In this role, you will be responsible for managing and supporting our customers' orders from start to finish. This includes handling customer inquiries, resolving issues, and providing solutions to meet their needs.
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat
- Resolve customer complaints and concerns
- Provide product information and recommendations
- Collaborate with internal teams to resolve complex customer issues
Requirements:
- Fluency in English and Danish (B2/C1 level) with excellent written and verbal communication skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment with multiple priorities
- Familiarity with IT systems and digital tools
What We Offer:
At Arla Global Shared Services Sp. o.o., you'll find a dynamic and supportive environment that values employee growth and development. Benefits include:
- Comprehensive medical care and life insurance
- Additional perks like gym memberships, vouchers, travel points, or cinema tickets
- A Scandinavian work style with no dress code
- Expert training, professional induction programs, and development opportunities
- Financial support for your education
- A relocation package
- Employee referral and assistance programs
Working at Arla:
At Arla Global Shared Services Sp. z o.o., we believe that everyone has the potential to grow and develop. We offer a range of training and development opportunities to help you achieve your goals and advance your career.
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