Live Operations Agent

1 tydzień temu


Warszawa, Mazovia, Polska Glovo Pełny etat
Unlock Your Potential

Imagine a role where you can make a real impact on millions of people's lives. A role that combines technology, customer service, and teamwork to deliver an exceptional experience.

As a Live Operations Agent at Glovo, you'll be the friendly face of our company, helping customers solve their problems and providing a seamless experience. You'll work closely with our local teams to develop processes and procedures, ensuring our operations run smoothly and efficiently.

But that's not all. You'll also be part of a talented team that's passionate about innovation and customer satisfaction. You'll have the opportunity to participate in intra-team projects, develop tools and procedures used in the support team, and provide feedback to responsible people and teams.

So, if you're looking for a role that's challenging, rewarding, and allows you to grow professionally and personally, we want to hear from you.

  • Support users, couriers, and partners in email and voice channels
  • Develop processes and procedures with local teams
  • Participate in intra-team projects and develop tools and procedures
  • Provide feedback to responsible people and teams
  • Control live operations and make them work efficiently

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