Global Desktop Support Professional

5 dni temu


Kraków, Lesser Poland TN Poland Pełny etat
Job Description

This role involves providing on-site support for end-users and resolving incidents remotely. The successful candidate will also contribute to process improvements and maintain relationships with vendors.

You'll be responsible for troubleshooting and escalating issues via phone, email, Teams, or ServiceNow. Accurate record-keeping and documentation are essential in this role.

The primary base of this position is to proactively work within the Poland-based Desktop Services team to support the EMEA region, with aspects of the role supporting the company globally when needed.



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