Leadership Role: Billing
3 tygodni temu
Key Responsibilities
As the Billing & Order Entry Team Lead, you will play a critical role in driving positive results by managing timely orders entry and billing, identifying policy inconsistencies, and reporting KPIs.
Key Accountabilities
- Leading the team with a focus on quality and meeting deadlines.
- Serving as the first point of contact for colleagues across different locations.
- Validating necessary approvals for contract value and gross margin.
- Ensuring contracts contain payment terms as per approvals.
- Ensuring the gross margin in ERP is not lower than the original contract margin.
- Coordinating with Legal, Finance, and Sales teams for error resolution.
- Ensuring billing activities are performed timely (within the SLA).
- Ensuring billing quality (billing checklist adherence, accuracy).
- Creating and updating KPI and ad-hoc reports.
- Designing, developing, and interpreting complex analyses to support management decision-making.
- Identifying and communicating potential policy and/or operational improvements that enhance billing and order entry process quality.
- Adepting, communicating, and enforcing credit and payment terms policies.
Requirements
- Fluent in English and German.
- 2 years leading and developing people.
- 5 years of experience in Customer Services, Finance, or Finance-related areas such as order to cash, quote to cash, accounts receivable, billings, disputes, collections, or contract administration or related fields.
- Proactivity and ownership-oriented.
- Excellent leadership and managerial skills.
- Outstanding communication, negotiation skills, and stakeholder management.
- Analytical skills, ability to interpret data and drive improvements and make recommendations for process change.
- Plan, think, and make decisions in a strategic context.
- Strong Excel knowledge.
Preferred
- Strong process knowledge of Order to Cash.
- General accounting knowledge is advantageous.
Working Environment
Our Bratislava Business Centre is located in the vibrant city center alongside the river Danube and is walking distance from the famous Bratislava Old Town. It is home to over 1000 employees and a broad range of departments that provide critical services across our organization. We offer an international working environment where you can work independently and develop your career. Our employees benefit from a flexible working culture that combines office and home working.
Bratislava is home to many global organizations attracting a diverse community and is a great hub for international travel by air or by coach. Bratislava itself is a beautiful city to visit and is close to neighboring countries and famous cities for you to also explore and expand your travels. For more information, please go to our website.
Benefits
Besides working in an international environment, you will receive a €3000 joining bonus (subject to T&C's), plus a regularly monthly bonus after your first six months, meal vouchers, a recreation allowance, and retail discounts. Additionally, our flexible benefits program will allow you to customize benefits from a selection of 3500 products and services such as gym membership, medical cover, a multi-sports card, plus many more.
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