Technical Support Specialist with French Language Expertise
3 tygodni temu
Our ideal candidate will provide top-notch technical support for Ohaus and MT Online dealers and end users. The successful candidate will be responsible for resolving product or service issues, ensuring quality service to internal and external customers, and supporting the administration in relation to warranty failures.
Key Responsibilities:
- Provide 1st and 2nd level technical support for Ohaus and MT Online products
- Resolve product or service problems
- Ensure quality service to internal and external customers
- Support the administration in relation to warranty failures
Requirements:
- Proficiency in French and English language
- Good communication and planning skills, as well as customer orientation
- Tech savvy mindset
Assets:
- SAP or other ERP system experience
- Previous experience in customer service, customer facing role
- Knowledge of other languages like German, Spanish or Italian
What We Offer:
- Contract of employment
- Annual bonus
- Festive benefits paid in April and December
- Flexible working hours
- Hybrid work model (3 days a week from home)
- Medical care with basic dental package
- Possibility to extend medical care to family members and/or Damian Medical Center
- Life insurance with possible extension for family members
- Medicover Sport card
- Language courses
- Paid employee referral program
- Wellbeing activities
- Space for your initiatives, charity & CSR actions, and improvement ideas
- Supporting your development through vast training offer
- Discounts for meals and cosmetics at Poleczki & Platan Business Park
- Diverse and inclusive workplace
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