Technical Support Specialist with French Language Expertise

3 tygodni temu


Warszawa, Mazovia, Polska Mettler Toledo Pełny etat
Job Summary

We are seeking a highly skilled Technical Support Specialist with expertise in French to join our team. As a Technical Support Specialist, you will provide top-notch technical support to our customers, resolving product or service issues and ensuring quality service to internal and external customers.

Key Responsibilities
  • Provide technical support to customers in all aspects relating to our weighing and electro-chemistry products, including repairs, troubleshooting, applications, documentation, and product information.
  • Resolve product or service problems in a timely and effective manner.
  • Ensure quality service to internal and external customers, meeting their needs and expectations.
  • Support the administration in relation to warranty failures.
  • Continuously improve technical know-how, language skills, and software understanding.
Requirements
  • Proficiency in French and English language.
  • Good communication and planning skills, as well as customer orientation.
  • Tech-savvy mindset.
  • SAP or other ERP system experience is an asset.
  • Previous experience in customer service or customer-facing roles is an asset.
  • Knowledge of other languages, such as German, Spanish, or Italian, is an asset.
What We Offer
  • Contract of employment.
  • Annual bonus.
  • Festive benefits paid in April and December.
  • Flexible working hours.
  • Hybrid work model (3 days a week from home).
  • Medical care with basic dental package.
  • Possibility to extend medical care to family members and/or Damian Medical Center.
  • Life insurance with possible extension for family members.
  • Medicover Sport card.
  • Language courses.
  • Paid employee referral program.
  • Wellbeing activities.
  • Space for your initiatives, charity & CSR actions, and improvement ideas.
  • Supporting your development through a vast training offer.
  • Discounts for meals and cosmetics at the Poleczki & Platan Business Park.
  • A diverse and inclusive workplace.


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