Technical Support Specialist with French Language Expertise
3 tygodni temu
We are seeking a highly skilled Technical Support Specialist with expertise in French to join our team. As a Technical Support Specialist, you will provide top-notch technical support to our customers, resolving product or service issues and ensuring quality service to internal and external customers.
Key Responsibilities- Provide technical support to customers in all aspects relating to our weighing and electro-chemistry products, including repairs, troubleshooting, applications, documentation, and product information.
- Resolve product or service problems in a timely and effective manner.
- Ensure quality service to internal and external customers, meeting their needs and expectations.
- Support the administration in relation to warranty failures.
- Continuously improve technical know-how, language skills, and software understanding.
- Proficiency in French and English language.
- Good communication and planning skills, as well as customer orientation.
- Tech-savvy mindset.
- SAP or other ERP system experience is an asset.
- Previous experience in customer service or customer-facing roles is an asset.
- Knowledge of other languages, such as German, Spanish, or Italian, is an asset.
- Contract of employment.
- Annual bonus.
- Festive benefits paid in April and December.
- Flexible working hours.
- Hybrid work model (3 days a week from home).
- Medical care with basic dental package.
- Possibility to extend medical care to family members and/or Damian Medical Center.
- Life insurance with possible extension for family members.
- Medicover Sport card.
- Language courses.
- Paid employee referral program.
- Wellbeing activities.
- Space for your initiatives, charity & CSR actions, and improvement ideas.
- Supporting your development through a vast training offer.
- Discounts for meals and cosmetics at the Poleczki & Platan Business Park.
- A diverse and inclusive workplace.
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