Technical Support Specialist with French Language Expertise

2 tygodni temu


Warszawa, Mazovia, Polska Mettler Toledo Pełny etat
Job Summary

We are seeking a highly skilled Technical Support Specialist with expertise in French to join our team. As a Technical Support Specialist, you will provide technical assistance to customers and dealers in all aspects related to our weighing and electro-chemistry products.

Key Responsibilities
  • Provide technical support for Ohaus and MT Online dealers and end users in French.
  • Resolve product or service problems.
  • Ensure quality service to internal and external customers.
  • Support administration in relation to warranty failures.
  • Continuously improve technical know-how, language skills, and software understanding.
Requirements
  • Proficiency in French and English language.
  • Good communication and planning skills, as well as customer orientation.
  • Tech savvy mindset.
Preferred Qualifications
  • SAP or other ERP system experience.
  • Previous experience in customer service, customer facing role.
  • Knowledge of other languages like German, Spanish, or Italian.
Our Offer
  • Contract of employment.
  • Annual bonus.
  • Festive benefits paid in April and December.
  • Flexible working hours.
  • Hybrid work model.
  • Medical care with basic dental package.
  • Possibility to extend medical care to family members and/or Damian Medical Center.
  • Life insurance with possible extension for family members.
  • Medicover Sport card.
  • Language courses.
  • Paid employee referral program.
  • Wellbeing activities.
  • Space for initiatives, charity, and CSR actions.
  • Supporting development through vast training offer.
  • Discounts for meals and cosmetics at Poleczki & Platan Business Park.
  • Diverse and inclusive workplace.


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