Customer Service Advisor with German Language Skills

1 miesiąc temu


Opole, Opole Voivodeship, Polska Capita Pełny etat

Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at Capita. As a German-speaking Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information to customers regarding our products and services
  • Work closely with internal teams to resolve customer issues and improve overall customer experience
  • Meet or exceed customer satisfaction targets and quality standards

Requirements:

  • Fluent German language skills (C1 level or higher)
  • Excellent communication and organizational skills
  • High level of cultural awareness and customer focus

Preferred Qualifications:

  • Previous experience in customer service or a related field
  • Basic knowledge of English language

What We Offer:

  • Competitive salary and benefits package
  • Opportunity to work with a leading company in the industry
  • Professional development and training opportunities
  • Flexible working arrangements and work-life balance

Location: Opole, Poland

Time Type: Full-time

Contract Type: Fixed-term contract



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