Nordea Technical Support Specialist with Finnish Language Expertise

2 tygodni temu


Gdańsk, Pomerania, Polska Nordea Bank Pełny etat

Job Opportunity in Nordea Cash Management

We are seeking a Technical Support Specialist with Finnish language expertise to join our CM Technical Customer Support team in Gdaõsk. This role involves providing technical support to large corporate clients in Nordea, guiding them in Nordea Cash Management solutions, and resolving issues proactively to improve customer experience.

Key Responsibilities:

  • Daily problem resolution related to Nordea Cash Management solutions
  • User guidance in Cash Management solutions and promotion of updated services
  • Incident handling & pro-active customer communication
  • Customer Training in Nordea solutions
  • Facilitate smooth file transfers

Requirements:

  • Excellent team working skills and high level of flexibility
  • Large technical interest and problem-solving skills
  • Professional communications skills - including professional skills in English & Finnish (C1/C2 level)
  • Ability to travel to Finland in order to participate in job training

About Nordea

Nordea is a leading Nordic bank with a strong presence in Poland. We offer a collaborative and dynamic work environment with opportunities for growth and development. If you are passionate about customer service and have a positive mindset, we encourage you to apply for this exciting opportunity.



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