Customer Service Representative with Finnish Language Skills

4 tygodni temu


Gdańsk, Pomerania, Polska Arla foods Pełny etat

About the role

We are seeking a highly skilled Customer Service Specialist to join our team in Gdansk, Poland. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:

  • Provide customer service via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Work closely with the customer service team to ensure high-quality customer service
  • Meet or exceed customer service targets and KPIs

Requirements:

  • Fluency in English and Finnish
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • 1-3 years of customer service experience

What we offer:

  • International operating environment
  • Medical care & life insurance
  • Additional benefits like gym card, vouchers, travel points or cinema tickets, etc.
  • Scandinavian working style & no dress code
  • Trainings with experts & professional induction & development programs


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