Customer Service Representative with Finnish Language Skills
3 tygodni temu
About the role
As a Customer Service Specialist with Finnish language skills, you will be part of a dynamic team responsible for delivering exceptional customer service to our clients. Your primary focus will be on day-to-day order management, dispute and query handling, reporting, and proactive communication with our customers.
Key Responsibilities:
- Manage customer orders and resolve any issues that may arise
- Handle customer disputes and queries in a professional and timely manner
- Communicate effectively with colleagues from other areas of the organization
- Report to relevant business units and maintain accurate records
- Participate in improvement initiatives and projects to enhance customer service
Requirements:
- Fluency in Finnish and English
- Strong communication and service skills
- Ability to work in a fast-paced environment
- High commitment to delivering exceptional customer service
What we offer:
- International operating environment
- Medical care and life insurance
- Additional benefits such as gym card, vouchers, travel points, and cinema tickets
- Scandinavian working style and no dress code
- Training with experts and professional induction and development programs
Working with us:
At Arla Foods, we are committed to providing our customers with the best possible service. As a Customer Service Specialist, you will play a crucial role in achieving this goal. If you are a positive, open-minded, and highly organized individual with good communication and analytical skills, we encourage you to apply for this exciting opportunity.
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