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Central Support Services Manager
2 tygodni temu
Job Details
We're seeking an experienced leader to join our Central Business Support Administrators team as a Business Support Supervisor. In this role, you'll be responsible for leading and enhancing the team's performance, driving operational excellence, and ensuring high-quality service delivery.
About the OpportunityThis is a challenging and rewarding opportunity for a seasoned leader to oversee the daily operations of the Central Business Support Administrators team. Your key responsibilities will include:
- Supervising the team to achieve operational efficiency and high-quality service delivery.
- Mentoring and guiding team members to develop their skills and careers.
- Fostering collaboration across functions and geographies to resolve complex issues.
- Driving continuous improvement and standardization projects to enhance process efficiency.
- Monitoring performance metrics and identifying areas for improvement.
- Coaching and developing the team to meet business objectives.
We're looking for a seasoned leader with experience in Shared Services/BPO or administrative roles. You should have strong leadership skills, excellent communication abilities, and a passion for driving operational excellence.
