Benefits Administrator

4 tygodni temu

Kraków, Lesser Poland State Street Pełny etat

Job Summary:

This role is within the GHR Global Benefits team and is responsible for providing a hands-on focus for benefits administration for the Poland team, as well as support for other EMEA countries. The position requires an administrator with strong technical and business process skills, and the ability to interact at all levels of the organization.

Main Responsibilities:

  • Deliver benefits administration across EMEA locations, support payroll and HR administration, and provide customer support for HR services.
  • Responsibility for benefit and pension administration, ensuring effective controls are utilized and payments are delivered to correct third parties within scheme deadlines.
  • Manage the Social Fund budget on employee level, track spending on a monthly basis, and manage one-off requests for financial support.
  • Manage the enrolment to the Social Fund at the end of the year, building the database, organizing and sending communication, and providing the final output to payroll vendors.
  • Manage the ongoing enrolment to the social fund, as well as leavers, and manage the Cafeteria portal.
  • Act as a local escalation point for all benefits administration issues.
  • Work on own initiative with minimum supervision.
  • Engage with key stakeholders, subject matter experts, and operational areas to quantify, track, and measure potential business benefits for defined HR processes.
  • Key contact with vendors.
  • Manage ongoing communication and execution of process steps with vendors.
  • Develop and build strong partnerships across key areas such as GHR, Finance, Audit, and Compliance, and vendors.

Requirements:

  • HR/finance/accounting preferred.
  • 2 or more years' experience in a/HR operations/benefits administration position with a strong understanding of best practice around controls, regulations, tax compliance, and working with outsourced providers.
  • Fluency in written and oral English.
  • German language as an advantage.
  • Strong oral and written communication skills.
  • Good Excel skills.
  • Strong analytical and problem-solving skills.
  • Excellent organizational skills with the ability to work in a dynamic business environment.
  • Ability to set priorities and handle multiple tasks simultaneously.
  • Ability to deliver high-quality work and work under pressure with attention to detail.
  • Ability to interact with all levels of employees and management and handle confidential information in a professional manner.
  • Flexible, 'can-do' attitude.
  • Team player with a strong customer focus.

Competencies:

  • Ability to focus on the customer.
  • Embraces culture of risk excellence.
  • Strong interpersonal, influencing, and customer service skills.
  • Uses independent action, judgment, and decision-making.
  • Demonstrates flexibility to meet changing business needs and priorities.
  • Displays a positive attitude toward work and the work environment.
  • Cooperates and works well with others.

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