Senior International Benefits Administrator with Global Expertise

3 dni temu


Kraków, Lesser Poland Alight Pełny etat
About Alight

At Alight, we strive to connect passion with purpose by empowering companies and employees worldwide to make informed decisions. Our team's expertise in human insights and cloud technology enables us to deliver exceptional results.

Job Summary

We are seeking a Senior International Benefits Administrator with global expertise to join our team. As a key member of our benefits administration team, you will be responsible for delivering high-quality services to clients in the EMEA region.

Key Responsibilities:
  • Administer benefits for client employees in the EMEA region, ensuring timely and accurate processing.
  • Resolve cases and enter benefits data into the system, maintaining a high level of accuracy and efficiency.
  • Collaborate with clients to resolve requests related to projects or escalated employee issues.
  • Design and implement processes to support the delivery of international benefits solutions aligned with global strategy.
  • Contribute to process design and technology capabilities to ensure optimal process support from a benefits perspective.
  • Configure systems for projects based on client requirements.
  • Participate in projects utilizing standard project management disciplines.
  • Take an active part in process transitions from clients to Alight offices.
Requirements:
  • C1 English language proficiency (CEFR scale or equivalent).
  • B2 Dutch language proficiency (CEFR scale or equivalent).
  • A minimum of 1 year of experience in benefits administration.
  • Extensive analytical and problem-solving skills.
  • Strong attention to detail.
  • Good understanding of delivering exceptional customer experiences.
  • High-level exposure in fast-paced environments.
  • Excellent time management skills.
  • Experience in MS Office is mandatory.
  • Working experience in Benify and ServiceNow would be an asset.
  • High levels of self-motivation and proactivity are required.
  • A spotless record and strong ethos are essential.
What We Offer
  • Private medical care.
  • Work-from-home allowance.
  • Life insurance.
  • Benefit platform offering various perks.
  • Opportunities to engage in company events and charity initiatives.
  • Remote work options with flexibility to work from any city in Poland or our Krakow office.

We offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing global organization. If you're passionate about delivering exceptional results and working in a dynamic environment, we encourage you to apply.


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