IT Specialist with Spanish Language Skills

2 dni temu


Kraków, Lesser Poland Lundbeck Pełny etat

Are you enthusiastic about IT and looking to make a difference in a global environment?
At Lundbeck, we are seeking an IT Service Desk Specialist with Spanish to join our dynamic team in Krakow.

If you have good communication skills and a service-oriented mindset, you will fit perfectly in our team. As an IT Specialist, you will be an integral part of the Global IT Service Desk team and provide essential IT support to Lundbeck employees and external consultants worldwide. You will handle reported IT service requests and incidents, ensuring the swift restoration of normal service with minimal disruption to our business operations. You will also participate in different IT projects.

Your new role - why is this a great opportunity?

In this position, you will be responsible for providing technical assistance to our employees and external partners. You will work closely with our team to identify and resolve IT issues, ensuring a high level of customer satisfaction. You will also participate in IT projects, enhancing your skills and collaborating with international colleagues.

Your future team

Lundbeck GBS Krakow is a part of corporate functions and a strategic part of Lundbeck, a global pharmaceutical company specialized in brain diseases. As an IT Specialist, you will join our multicultural Team of IT Supporters located in Krakow and provide IT support to Lundbeck globally. This is a unique chance to become part of a dedicated Team, develop your IT skills, and collaborate with international colleagues and stakeholders worldwide.

What you bring to the team

  1. Professional Experience: A minimum of 2 years, particularly in end-user support within an international Service Desk.
  2. Technical Skills: Proficient in Windows 10, Active Directory, SharePoint, Office 365, and ITSM Systems.
  3. Language Proficiency: C1 level in both English and Spanish.
  4. Advanced analytical and problem-solving abilities, a positive attitude, and the capacity to thrive in a multinational team.
  5. You are known for your technical understanding and your eagerness to learn.
  6. You work efficiently under pressure and maintain a positive demeanor even in challenging situations.

Our promise to you

Lundbeck offers an inspiring workplace and innovative culture, where our curiosity, accountability, and adaptability enable us to transform lives. We want to go faster and further on addressing the big unmet needs of people living with brain disorders. We offer rewarding careers with a mix of exciting tasks and development opportunities that are balanced with initiatives focused on your well-being.

Highlights of selected benefits:

  • Flexible working arrangements (flexible weekly and daily schedules)
  • Cafeteria program
  • Unique recognition system
  • Holiday bonus for when you're out of the office
  • Comfortable and modern office with top-notch equipment and well-equipped relax rooms
  • Robust integration and event framework
  • Private healthcare and life insurance
  • Employee capital plans (retirement saving system)

Learn more about life at Lundbeck GBS Krakow

See who we are and how we work: check our pages on [LinkedIn] and [Glassdoor].

Apply now

We want to hear from you. Does this sound like your dream job, but you're not sure if you meet all the requirements? We still want to hear from you. Upload your CV via the Apply button.

  1. No separate cover letter is needed.
  2. We ask you not to include a photo or personal information that does not relate to your professional experience.

We need every brain in the game – and that includes all brains and the different perspectives we all bring to the table. At Lundbeck, we embrace the uniqueness of each employee, and we are committed to building a workforce that is as diverse as the people we serve. Read more about our commitment at [Lundbeck Diversity and Inclusion].

#EveryBrainInTheGame



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