Aktualne oferty pracy związane z Customer Experience Architect - Warszawa, Mazovia - Saviynt
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Customer Experience Architect
1 tydzień temu
This is an exciting opportunity to join our team as an IAM Practice Manager - Customer Experience. You will be responsible for driving customer success by providing customer advisory, adoption recommendations, opportunities for increased service, and metrics analysis.
The successful candidate will have a can-do attitude and a strong what-could-go-wrong mindset. You will be responsible for developing excellent relationships with customer's C-level executives and developing a deep understanding of customer's identity and access governance landscape and business challenges.
Key Responsibilities- Manage customer loyalty and adoption of our innovative services and products
- Provide customer advisory, adoption recommendations, opportunities for increased service, and metrics analysis
- Develop a deep understanding of customer's identity and access governance landscape and business challenges
- Develop trusting relationships with customers and executive sponsors to drive product adoption and ensure they achieve full business value
- Knowledge and experience in Identity and Access Management (IAM) required; cybersecurity and/or compliance background also valuable
- Hands-on knowledge and experience in Identity and Access Management (IAM) and Security space
- Fluent in English and French
- Must have consulting experience from either a large/strategic consultancy or internal corporate consulting function