Senior Client Solutions Expert

5 dni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat
About the Role

We are seeking an experienced Senior Client Solutions Expert to join our team in Warsaw. As a key member of our client-facing operations team, you will be responsible for owning the operational design of our client offering.

You will work closely with commercial teams and clients to advise on operational requirements, translate client expectations into work orders, and coordinate production teams to ensure high-quality data delivery.

Your Key Responsibilities
  • Link between clients and operations teams regarding database production process.
  • Regular contact with clients (face-to-face, phone, email) and commercial teams to maximize client satisfaction.
  • Drive and coordinate discussions on specification limitations and technical possibilities for clients' requests.
  • Business growth support through effective discussion with clients and internal stakeholders, introducing innovations and improvements for databases.
  • Suggest proactive solutions to clients for simpler, more enduring, and cost-efficient care of databases/reports.
  • Ccoordinate and ensure support on client questions regarding data quality and provide information on implementation status.
Your Profile
  • 2+ years of experience working with corporate clients.
  • Confident & enthusiastic person able to manage varied and unpredictable workload autonomously.
  • Demonstrated willingness to understand operational end-to-end processes and translate business expectations into technical specifications.
  • Facilities to build excellent relationships with internal & external stakeholders.


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