Global Client Solutions Expert
4 dni temu
We are looking for a Global Client Solutions Expert to join our team at NielsenIQ. In this role, you will be responsible for delivering exceptional service to our clients and building strong relationships with internal stakeholders.
Key Responsibilities:- Serve as the primary operational contact for clients, handling all operational concerns including requirement gathering, delivery timelines, data modifications, and quality issues.
- Effectively communicate with clients, coordinating calls and meetings as needed, in collaboration with the Customer Success and Sales Teams to ensure clear and accurate exchange of information.
- Collect client requirements, translate them into actionable internal work orders, set project timelines, and monitor progress through to successful delivery.
- Partner with various internal operations teams to troubleshoot and resolve client inquiries efficiently, ensuring a smooth and effective workflow.
What We Offer:
- Career Growth - As part of an international organization, you'll have access to various development programs and opportunities for relocation within other departments or even countries.
- Benefits Package - Our benefits package includes private medical coverage through Medicover, life insurance, and a Benefit platform to purchase cinema and theater tickets.
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