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Digital Service Delivery Manager

2 tygodni temu

Wrocław, Województwo dolnośląskie, Polska Fresenius Digital Technology Polska sp. z o.o. Pełny etat
About the Job:
Fresenius Digital Technology Polska sp. z o.o. is seeking a Demand Management Subject Matter Expert to join our team. This is an exciting opportunity for a skilled professional to join our Cross Functional Services Department and contribute to the success of our organization.

Responsibilities:
- Manage the intake process for incoming demands
- Provide regular reports on the status
- Monitor the demand processing cycle to identify bottlenecks or inefficiencies in the demand processing flow
- Collaborate with other teams to streamline communication and handoffs between departments involved in the demand process

Requirements:
- Proven experience in demand management, project management, or related fields
- Understanding of demand forecasting, budgeting, and resource planning processes
- Experience with demand management tools and systems
- Strong analytical skills with the ability to track and report on KPIs effectively
- Familiarity with resource planning, budgeting, and forecasting software (e.g., MS Project, SAP, Smartsheet, etc.)
- Very good knowledge of MS Excel
- Background in process improvement methodologies (e.g., Lean, Six Sigma)
- Strong problem-solving and critical-thinking abilities
- Experience working with senior leadership
- Ability to work collaboratively across multiple teams and functions
- Fluent English (at least C1)

Benefits:
- Great collaboration and knowledge sharing spirit
- Stable employment in a company with an international environment
- Benefit package (private medical health care, multisport card, life insurance, social fund, fruits in the office, integration events, employee pension program)
- Work in a modern office located in Wrocław city centre (pl. Nowy Targ) or from your home (we meet at the office once a week)
- Excellent teamwork culture and friendly atmosphere