IT Service Delivery Manager

6 dni temu


Kraków, Lesser Poland Acxiom Global Service Center Polska sp. z o. o Pełny etat
About the Role:

We are seeking a highly skilled Senior Platform Manager to join our team at Acxiom Global Service Center Polska sp. z o. o. As a key member of our IT service delivery team, you will be responsible for designing, developing, testing, and running complex solutions to support distributed, scalable, and highly available applications. Your expertise in cloud operations, platform automation, and service delivery will enable you to analyze complex cross-platform, multi-service issues and define process improvements.

You will work closely with network engineers to troubleshoot performance issues and provide advanced technical expertise, oversight, and accountability for outages. Your experience with PaaS and SaaS, including defining service catalogs, will be crucial in driving adoption, onboard new users, and increasing service availability. Additionally, you will collaborate with other engineers and architects to build expertise across our platform and establish application/domain-specific expertise.

The successful candidate will have a Bachelor's degree in Computer Science or a similar field and experience working with monitoring tools and strategies, runbook development, and automation. If you are a motivated professional looking to take your career to the next level, we encourage you to apply.
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