IT Service Delivery Expert
3 dni temu
At Forward Thinking Systems Polska sp. z o.o., we are committed to delivering exceptional customer experiences through our cutting-edge technology solutions.
We are seeking an experienced IT Service Delivery Expert to join our team and drive business growth through strategic partnerships and customer-centric service delivery.
The successful candidate will be responsible for managing customer relationships, identifying new business opportunities, and collaborating with internal teams to deliver tailored solutions.
Key Responsibilities:
- Develop and maintain strong relationships with clients to identify new business opportunities and drive revenue growth.
- Collaborate with internal teams to deliver tailored solutions that meet client needs.
- Monitor and report on key performance indicators to ensure continuous improvement.
Requirements:
- 1+ years of experience in IT service delivery, preferably in technical support, account management, or implementation.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Familiarity with Windows, Microsoft Office Suite, and basic PC hardware.
Benefits:
- Sport subscription
- Private healthcare
- International projects
- Free coffee
- Bike parking
- In-house trainings
- No dress code
- Startup atmosphere
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