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IT Service Delivery Expert

1 tydzień temu

Kraków, Lesser Poland Forward Thinking Systems Polska sp. z o.o. Pełny etat

At Forward Thinking Systems Polska sp. z o.o., we are committed to delivering exceptional customer experiences through our cutting-edge technology solutions.

We are seeking an experienced IT Service Delivery Expert to join our team and drive business growth through strategic partnerships and customer-centric service delivery.

The successful candidate will be responsible for managing customer relationships, identifying new business opportunities, and collaborating with internal teams to deliver tailored solutions.

Key Responsibilities:

  • Develop and maintain strong relationships with clients to identify new business opportunities and drive revenue growth.
  • Collaborate with internal teams to deliver tailored solutions that meet client needs.
  • Monitor and report on key performance indicators to ensure continuous improvement.

Requirements:

  • 1+ years of experience in IT service delivery, preferably in technical support, account management, or implementation.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Familiarity with Windows, Microsoft Office Suite, and basic PC hardware.

Benefits:

  • Sport subscription
  • Private healthcare
  • International projects
  • Free coffee
  • Bike parking
  • In-house trainings
  • No dress code
  • Startup atmosphere