Aktualne oferty pracy związane z Customer Service Director - Poznań, Greater Poland - Allegro
-
Customer Service Representative
2 dni temu
Poznań, Greater Poland TN Poland Pełny etatAt TN Poland, we are seeking a skilled and multilingual Customer Service Representative to join our team. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and possess excellent communication skills.We are looking for a professional with fluent Slovenian language skills to support one of our...
-
Customer Service Liaison
2 dni temu
Poznań, Greater Poland TN Poland Pełny etatJob OverviewWe are seeking a highly skilled Customer Service Liaison to join our team at TN Poland. The successful candidate will be responsible for coordinating orders, managing internal and external communication, and providing excellent customer service.
-
Customer Service Professional
22 godzin temu
Poznań, Greater Poland TN Poland Pełny etatAt KBR, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company.Our team provides responsive, full-service logistics support to forces deployed around the world under the Logistics Civil...
-
Customer Service Representative
4 dni temu
Poznań, Greater Poland TN Poland Pełny etatJob OverviewWe are seeking a highly motivated and customer-focused professional to join our dynamic team in Athens, Greece.This position offers the chance to work in a fast-paced environment while enjoying life in a bustling historic city. Comprehensive relocation assistance is provided, including a free flight ticket, temporary hotel accommodation, and...
-
Customer Service Specialist
4 dni temu
Poznań, Greater Poland TN Poland Pełny etatWe are a leading provider of customer service solutions, and we are seeking a highly skilled and motivated Customer Advisor to join our team in Warsaw, Poland.As a Customer Advisor, you will be responsible for handling B2B and B2C clients on inbound calls as first and second-line support, addressing contract and billing inquiries thoroughly and efficiently,...
-
Customer Experience Director
2 dni temu
Poznań, Greater Poland Allegro Pełny etatJob DescriptionWe are seeking an experienced Customer Experience Manager to lead our international team of Customer Experience Leaders and experts in the Logistics Delivery Area. As a key member of our organization, you will be responsible for delivering high-quality service and exceeding performance targets.You will take charge of developing service and...
-
Customer Service Engineer Position
4 dni temu
Poznań, Greater Poland TN Poland Pełny etatTN Poland is committed to providing exceptional customer service, and we are seeking a Customer Service Engineer Position to help us achieve this goal. As a key member of our team, you will be responsible for analysing customer requests, investigating and resolving issues, and providing continuous feedback to customers.Requirements:Engineering background:...
-
Service Quality Enhancement Director
2 dni temu
Poznań, Greater Poland TN Poland Pełny etatYour Skills and QualificationsTo succeed in this role, you will need to possess a minimum 4 years of experience managing a team in the customer service area and working according to the 'customer first' principle. A strong understanding of the transport services market, including expertise in logistic claims services, is essential.Additionally, you will need...
-
English Customer Service Representative @
7 dni temu
Poznań, Greater Poland Teleperformance Poland Pełny etatEnglish Customer Service Representative Are you fluent in English (C1 level)? Do you want to use your language skills practically? If so, this offer is just for you As an English Customer Service Representative , you will be responsible for responding to emails and chat inquiries from fashion industry business partners. We offer: Fully paid onboarding...
-
Director of Academic Operations
7 dni temu
Poznań, Greater Poland Embry-Riddle Pełny etatAchieve Excellence with Embry-RiddleWe are seeking a highly motivated and results-driven individual to join our team as a Campus Director. In this role, you will be responsible for overseeing the daily operations of our Powidz campus, including managing budgets, supervising staff, and ensuring that students receive high-quality educational experiences.The...
-
Multilingual Customer Service Professional
2 dni temu
Poznań, Greater Poland TN Poland Pełny etatAbout the PositionWe are looking for a Multilingual Customer Service Professional to join our team at TN Poland. As a key member of our support team, you will be responsible for delivering exceptional customer experiences to clients speaking Finnish and English.Main ResponsibilitiesRespond to customer inquiries via phone, chat, and emailAddress contract and...
-
Customer Service Representative
2 dni temu
Poznań, Greater Poland TN Poland Pełny etatAbout the RoleWe are looking for a highly skilled Customer Service Representative to join our team at TN Poland. The ideal candidate will have excellent communication skills, attention to detail, and problem-solving abilities.Key ResponsibilitiesHandle B2B and B2C client inquiries and resolve issues efficiently.Provide technical support and guidance to...
-
Customer Service Representative
7 dni temu
Poznań, Greater Poland Conectys Pełny etatAre you looking for a challenging and rewarding career opportunity as a Customer Service Representative? Do you have a passion for helping others and excellent communication skills in Norwegian?We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. In this role, you will provide top-notch customer...
-
Customer Service Team Lead
7 dni temu
Poznań, Greater Poland HAYS POLAND Sp. z o.o. Pełny etatCompany Overview:HAYS POLAND Sp. z o.o. is a leading international recruitment agency seeking a highly skilled professional to fill the position of Head of Customer Service.
-
Poznań, Greater Poland Computacenter AG & Co. oHG Pełny etatAs a German Language Customer Service Representative at Computacenter, you will be responsible for providing exceptional customer service to our international clients. You will have the opportunity to develop your language skills, gain IT knowledge, and participate in trainings and talent programs.Responsibilities:Provide excellent customer service to...
-
Poznań, Greater Poland TN Poland Pełny etatAbout the RoleWe are looking for a Finnish-speaking Customer Service Representative to join our team at TN Poland. As a key member of our support team, you will be responsible for delivering exceptional customer experiences to clients in Finland.ResponsibilitiesProvide timely and effective responses to customer inquiriesResolve contract and billing issues...
-
Customer Service Expert for France
19 godzin temu
Poznań, Greater Poland LiNA Medical ApS Pełny etatJob OverviewWe are looking for a highly motivated and organized Customer Advisor to join our team in France. The successful candidate will have a passion for delivering exceptional customer service and working in an international environment.Main ResponsibilitiesCustomer Support: Offer high-quality customer care to French customers.ERP System Management:...
-
Poznań, Greater Poland Conectys Pełny etatYour Role as Technical Support RepresentativeYou will provide best-in-class customer service and problem resolution to customer queriesResolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solutionInitiate, manage, answer, and solve customers' queriesProfessionally handle...
-
Poznań, Greater Poland TN Poland Pełny etatJoin Our TeamWe are seeking a talented English-speaking Customer Service Agent to join our team in Finland. As a representative of TN Poland, you will be responsible for delivering exceptional customer experiences to clients in Finland and English.Key ResponsibilitiesProvide high-quality customer service to clients in Finland and EnglishAddress contract and...
-
Customer Service Representative
7 dni temu
Poznań, Greater Poland Teleperformance Poland Pełny etatTeleperformance Poland is seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to fashion industry business partners through email and chat inquiries.You will work closely with internal teams to resolve issues and provide solutions that meet the client's...
Customer Service Director
1 tydzień temu
We are seeking a skilled CX Operations Manager to join our team at Allegro. In this role, you will be responsible for leading and mentoring an international team of Customer Experience Leaders and experts in the CX Delivery Area.
You will take charge of developing service and care of delivery support processes, resolving complex customer, merchant, and courier issues. Your primary focus will be on logistic processes such as logistic claims, communication with carriers, and internal clients.
Key responsibilities include setting goals based on Allegro's strategy, monitoring and reporting team performance (efficiency, productivity, KPI realization, cost to GMV), and owning the process flow. You will create and implement projects and initiatives to increase satisfaction of Allegro customers and improve quality standards of their support.
The ideal candidate will have at least 4 years of experience managing a team in the customer service area, working according to the 'customer first' principle. They should possess industry insights, particularly in the transport services market, with a preference for expertise in logistic claims services. A strong understanding of operational management, quality metrics, and performance measurement in customer service is also essential.
