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IT Service Portfolio Assistant

1 tydzień temu

Poznań, Greater Poland TN Poland Pełny etat
About the Role

The Service Management Trainee, IT Department, will be responsible for collecting and analyzing data related to our IT service portfolio, preparing reports on service performance for internal quality assurance purposes and for reporting back to customers.

You will work closely with the Service Portfolio Management Team to ensure that all tasks are completed efficiently and effectively.

In this role, you will also be required to maintain and update documentation related to service offerings, including service descriptions, pricing, and service level agreements (SLAs).