Aktualne oferty pracy związane z Service Excellence Representative - Katowice, Silesia - TN Poland
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Customer Service Representative
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Technical Service Representative
3 godzin temu
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Service Excellence Representative
1 tydzień temu
We are looking for a proactive Customer Service Representative to take responsibility for the North-Eastern European countries. This position is based in our Sales office in Katowice, Poland.
About the JobThis role involves being the point of contact for external customers and internal departments, delivering exceptionally fast and reliable communication and order follow-up. You will answer all incoming calls, place orders in our ERP system, prepare quotations, plan shipments, and handle complaints flawlessly.
- You will advise our customers on the product range and open orders via telephone and email.
- Provide administrative support to our ambitious sales force in North-Eastern Europe.
- Offer first-line technical support.
- Undertake any other responsibilities or tasks that are within your skills and abilities.
Key Responsibilities
- Deliver exceptional customer service and support.
- Answer incoming calls and provide information about our products.
- Place orders in our ERP system and prepare quotations.
- Handle complaints and provide solutions.
What We Offer
We offer a competitive salary and benefits package, including comprehensive medical care and opportunities for growth and development. Our flexible work-from-home policy allows for a personalized work-life mix and promotes a healthy lifestyle.
