High-Tech Technical Solutions Expert
5 dni temu
At AltaReturn, we're revolutionizing the alternative investment industry with cutting-edge financial software solutions. We're looking for a skilled Technical Solutions Expert to join our team and help clients achieve their goals.
We offer an estimated salary of $85,000 - $110,000 annually, depending on experience and location. As a technical expert, you'll be responsible for providing daily customer support for our applications and Business-to-Business integrations.
Key Responsibilities:
- Perform complex technical troubleshooting, determine root causes, and provide resolution.
- Develop client solutions based on technical best practices.
- Train customers and staff in troubleshooting techniques, best practices, applications, and programs.
- Handle support tickets via JIRA ticketing system, email, or phone submissions.
Requirements:
- Advanced SQL Server T-SQL skills and database administration experience.
- In-depth understanding of Join types, Sub Queries, Functions, Stored Procedures, Optimization, and other advanced SQL concepts.
- SQL Scripting/Writing skills to debug and resolve SQL code.
- Considerable experience with XML/XPath/XSLT technologies.
- Proficient in performing in-depth analysis, complex technical troubleshooting, and problem resolution.
About Us:
We strive for continuous improvement, excellent partnership, and exceptional results. Our company is built on four core values: Be Open, Be Curious, Be Passionate, Own It. If you share these values and are passionate about delivering high-quality technical solutions, we'd love to hear from you
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