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Learning Delivery Specialist
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Learning and Development Specialist
1 tydzień temu
About the Role:
The Talent and Learning Specialist will play a crucial role in ensuring efficient delivery of services to all stakeholders, aligning with agreed Service Level Targets.
Key Responsibilities include:
- Maintaining data in systems within GBS scope
- Liaising with the market to reflect current Learning, Development and Talent processes
- Identifying standardization and automation improvements
- Supporting myJTI deployment & development
- Updating process documentation to accommodate system and process changes
- Supporting communication within defined procedures
Main Objectives:
The successful candidate will be responsible for providing quality and timely end-to-end service addressing employee needs across all P&C areas under Standard Operating Procedures (SOPs).
Key Performance Indicators (KPIs) will focus on ensuring efficient delivery of services, maintaining accurate data, and identifying opportunities for improvement.
