Customer Service Representative with Hungarian Language Skills

4 dni temu


Łódź, Łódź Voivodeship, Polska ENGINEERINGUK Pełny etat
Job Description:

As a Customer Service Agent with Hungarian, you will be supporting our prestige brand Client in the European market. You will be supported with extensive initial training to build your knowledge and skills.

You will be responsible for providing a fantastic customer experience on all interactions, leaving a lasting impression. This involves supporting customers through different channels (emails and chats), analysing and solving customers' queries, sharing information on administrative and technical requests, making changes to the system, forwarding faults to other departments, and upselling and promoting products.

To succeed in this role, you will need Hungarian at C1/C2 level, English at C1/C2 level, a customer-oriented attitude, excellent organisational and communication skills, good knowledge of MS Office, and a willingness to work in shifts 24/7.

The benefits of working with us include an Employee Assistance Program for employees and their families, an extra day off for voluntary activities close to your heart, access to our Employee Network Groups, opportunities to become one of the Internal Trainers, a career path framework, a multinational environment with strong ties to Swiss business culture, LuxMed medical healthcare and Generali group insurance, Multisport Plus / Classic or MultiKafeteria benefit systems, and a positive atmosphere with excellent work-life balance.



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