Aktualne oferty pracy związane z Customer Service Representative for Automotive Brand - Łódź, Łódź Voivodeship - TN Poland
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Customer Service Representative for Automotive Brand
2 tygodni temu
**About Us**
TN Poland is a leading organization in the automotive industry, committed to delivering exceptional customer experiences.
As a Customer Care Advisor with Dutch language skills, you will play a crucial role in our team, ensuring that every customer interaction is positive and leaves a lasting impression.
**Your Responsibilities**
We are seeking a highly skilled and enthusiastic individual to assist customers by providing relevant information at various touchpoints throughout their journey with our brand.
Key responsibilities include:
- Providing helpful and friendly assistance to customers across digital and physical platforms.
- Encouraging customers to engage with and explore our products and services.
- Handling inquiries and issues through collaboration with different teams.
**Requirements and Qualifications**
To be successful in this role, you will need:
- Fluency in English (C1+ level) and Dutch (C1+level)
- Experience in handling customer service tasks such as phone, email, and chat communication.
- Strong teamwork skills and ability to effectively prioritize and manage multiple tasks.
- Excellent communication skills with a friendly and empathetic approach to customer service.
**What We Offer**
In return, we offer a competitive compensation package including:
- A salary range of 7500-8500 PLN gross.
- Medicover medical healthcare.
- A hybrid work model with 2-3 days per week in the office.
**Why Join Us?**
At TN Poland, we strive to create a positive atmosphere with excellent work-life balance. Our modern office is located in the city center, offering opportunities to grow in an international and dynamic environment.
