HR Operations Manager

6 dni temu

Kraków, Lesser Poland PepsiCo Pełny etat
Job Overview

At PepsiCo, we are seeking a highly skilled ServiceNow Product Owner to join our HR ServiceNow Product Management team. This team is responsible for managing the HR elements of our ServiceNow platform, which is used as the enterprise-wide service management platform for our company.

The successful candidate will oversee the product life cycle and assist the product manager with all aspects of the program and projects through completion. This will include planning, coordination, and delivery of the Design & Implementation phases, as well as overseeing BAU support to products aligned with overall programme timelines and activities.

Responsibilities

  • Lead the implementation and BAU support of the case management and employee document management products in ServiceNow;
  • Co-develop project plans with product manager and manage project schedules working closely with product management and DSO teams;
  • Collaborate with project team members and business SMEs to identify and resolve issues, as well as enhancement opportunities;
  • Work directly with the business to collect business requirements and convert them into user stories and configuration workbooks for DSO team to take over;
  • Support business change management with training materials and standard operating procedures;
  • Facilitate change requests to ensure that all parties are informed of the impacts on schedule;
  • Focus on improving the customer experience and service delivery;
  • Collaborates with other HR product owners, cross-functional teams, and external partners across different geographies and time zones.

Qualifications

  • National Diploma/Degree in Human Resources;
  • Proven success and demonstrable skills in program oversight and project management capabilities/Experience in leading (large) HR projects, especially ServiceNow HRSD products;
  • Background in HR, ideally in an HR Systems, HR Processes, HR Operations, and/or a GBS/Shared Services environment;
  • Embody a process-driven understanding of business requirements to ensure HR processes and transactions are supported successfully by the products;
  • Systems integration experience with a major HRMS and other HR Systems;
  • Ability to quickly understand new business process areas, functional requirements, and technologies in order to successfully lead projects;
  • Personable, high-energy individual that is passionate about HR service delivery and continuous improvement and enjoys working in a fast-paced, innovative, dynamic organization;
  • Highly organized, strong follow-up skills, and results-oriented;
  • Interact and communicate effectively throughout the organization;
  • Ability to quickly identify, analyze, and evaluate problems and recommend and drive potential solutions;
  • Flexibility to respond to changing priorities.

Location Overview

Our city-centre office in Kraków is an informal and engaging place to work, with inspiring and experienced colleagues. We deliver vital services to PepsiCo employees around the world, and our active, get-things-done culture is a place where your dynamism and agility will make a difference.

  • HR Operations Manager

    2 tygodni temu

    Kraków, Lesser Poland PepsiCo Pełny etat

    Job OverviewThe HR Operations Manager will oversee the product life cycle and assist the product manager with all aspects of the program and projects through completion. This will include planning, coordination and delivery of the Design & Implementation phases, as well as oversee BAU support to products aligned with overall programme timelines and...

  • HR Operations Manager

    2 tygodni temu

    Kraków, Lesser Poland PepsiCo Pełny etat

    Job OverviewAt PepsiCo, we're seeking a highly skilled HR Operations Manager to join our team. As a key member of our HR ServiceNow Product Management team, you'll work closely with Enterprise Service Management Function to drive the implementation and support of our ServiceNow platform.Key ResponsibilitiesLead the implementation and ongoing support of our...

  • HR Operations Project Manager

    2 tygodni temu

    Kraków, Lesser Poland PepsiCo Pełny etat

    Job OverviewPepsiCo is seeking a highly skilled HR Operations Project Manager to join our Transformation Team. As a key member of our team, you will play a critical role in supporting the standardization and simplification of end-to-end processes to provide consistent user experiences across the enterprise, increase productivity, and enhance HR...

  • Head of HR Operations Manager

    2 tygodni temu

    Kraków, Lesser Poland Michael Page Pełny etat

    Head of HR OperationsJoin Michael Page as we seek a seasoned Head of HR Operations to lead our HR transformation in the SSC department. As a key member of our global HR team, you will drive strategic vision and lead change initiatives to optimize processes and implement new technologies.About the RoleStrategic Leadership: Drive the strategic vision for HR...

  • HR Operations Manager

    2 tygodni temu

    Kraków, Lesser Poland Huntsman Pełny etat

    Job Title: HR Shared Service Team LeadJob Summary:Huntsman Corporation's Global Business Services (GBS) in Krakow is seeking an experienced HR Shared Service Team Lead to lead a well-formed team responsible for all hire-to-retire processes in several associate populations across the EMEA region, including Poland.Key Responsibilities:Develop, lead, and...

  • HR Operations Specialist

    2 dni temu

    Kraków, Lesser Poland Motorola Solutions Pełny etat

    Job Title: HR Operations SpecialistWe are seeking an HR Operations Specialist to join our team at Motorola Solutions Systems Polska Sp.z.o.o. As an HR Operations Specialist, you will be responsible for resolving employee inquiries throughout the employee lifecycle, from onboarding to exit administration. You will provide assistance with HR functions,...

  • HR Operations Specialist

    5 dni temu

    Kraków, Lesser Poland Motorola Solutions Pełny etat

    Job DescriptionAs an HR Operations Specialist at Motorola Solutions, you will be responsible for resolving employee inquiries throughout the employee life-cycle, from on-boarding to exit administration. You will provide assistance for all areas of HR functions, including HR Systems, HR Administration, Employment Verification, HR Policies and Procedures,...

  • Hotel Operations Manager

    4 dni temu

    Kraków, Lesser Poland Meininger Hotels Pełny etat

    Hotel Operations ManagerAt Meininger Hotels, we're looking for a seasoned Hotel Operations Manager to join our team. As a key member of our leadership team, you'll be responsible for overseeing all operational aspects of our hotel, including recruitment, reporting, budget planning, and ensuring our guests receive the best possible service.Your Key...

  • HR Operations Process Manager

    2 dni temu

    Kraków, Lesser Poland PepsiCo Pełny etat

    PepsiCo Transformation TeamThis role is part of the Transformation Team supporting PepsiCo's Global Human Resources Operations & Service Delivery in achieving its overall vision.The successful candidate will support service delivery and project execution, specifically bringing critical expertise to accelerate the adoption of new processes and...

  • HR Operations Specialist

    2 tygodni temu

    Kraków, Lesser Poland Alight Pełny etat

    Job SummaryWe are seeking a highly motivated and organized HR Operations Specialist to join our team at Alight in Krakow. As a GPO Junior Specialist, you will provide administrative support for Alight employees, working closely with stakeholders, employees, managers, vendors, and in-country HR and recruiting teams.Key ResponsibilitiesProvide HR operational...

  • HR Operations Project Manager

    6 dni temu

    Kraków, Lesser Poland PepsiCo Pełny etat

    Job OverviewThe Transformation Team at PepsiCo supports the Global Human Resources Operations & Service Delivery in achieving its overall vision by delivering vital services to employees worldwide. As a key member of this team, you will be responsible for accelerating the adoption of new processes and technologies, identifying and implementing automated and...

  • HR Operations Specialist

    2 tygodni temu

    Kraków, Lesser Poland Alight Pełny etat

    Job SummaryWe are seeking a highly motivated and organized HR Operations Specialist to join our team at Alight in Krakow. As a GPO Junior Specialist, you will play a key role in providing HR operational and administrative support for Alight employees.Key ResponsibilitiesProvide HR operational and administrative support for Alight employees, including data...

  • HR Operations Project Manager

    1 tydzień temu

    Kraków, Lesser Poland PepsiCo Pełny etat

    Job OverviewThe Transformation Team at PepsiCo supports the Global Human Resources Operations & Service Delivery in achieving its overall vision by supporting service delivery and project execution. The team brings critical expertise to accelerate the adoption of new processes and technologies, and identifying and implementing automated and simplified...

  • HR Operations Transformation Specialist

    2 tygodni temu

    Kraków, Lesser Poland PepsiCo Pełny etat

    Job OverviewThe Transformation Team at PepsiCo is seeking a proactive specialist to support the standardization and simplification of end-to-end processes in HR Operations and Service Delivery. This role requires a strong background in Lean Six Sigma, project management, and automation technologies, with a focus on enhancing the digital employee experience...

  • Head of HR Operations Director

    2 tygodni temu

    Kraków, Lesser Poland Michael Page Pełny etat

    Strategic HR LeadershipDrive the strategic vision for HR Operations & Payroll in the EMEA region, aligning your team's goals with the broader global HR strategy. Ensure regional initiatives support global objectives, contributing to the overall success of our HR function.Key ResponsibilitiesStrategic Leadership: Develop and implement a comprehensive HR...

  • Head of HR Operations

    7 dni temu

    Kraków, Lesser Poland Huntsman Pełny etat

    Job Overview:Huntsman Corporation's Regional HR Services team is seeking a strategic leader to drive the transformation of HR services across the EMEA region. As the Head of HR Operations & Payroll EMEA, you will play a pivotal role in shaping the future of HR operations and making a significant impact across the region.The ideal candidate will be a key...

  • Head of HR Operations and Payroll EMEA

    2 tygodni temu

    Kraków, Lesser Poland Huntsman Pełny etat

    Job Title: Head of HR Operations and Payroll EMEAJob Summary:Huntsman Corporation is seeking a highly experienced and skilled Head of HR Operations and Payroll EMEA to lead the transformation of HR services across the region. As a key member of the global HR team, you will drive strategic initiatives, standardize processes, and optimize technology to deliver...

  • Operations Manager

    2 tygodni temu

    Kraków, Lesser Poland Zurich Insurance Company Pełny etat

    Job Title: Operations ManagerAbout the Role:Zurich Insurance Company is seeking an experienced Operations Manager to join our team in Krakow, Poland. As an Operations Manager, you will be responsible for managing a team of highly skilled professionals, directing selection, technical training, and career development of their teams. You will also be...

  • Network Operations Manager

    2 dni temu

    Kraków, Lesser Poland Motorola Solutions Pełny etat

    Job Title: Network Operations ManagerMotorola Solutions is seeking an experienced Network Operations Manager to lead our global network team. The successful candidate will have a strong background in network operations, leadership, and technical expertise.Key Responsibilities:Lead a team of network engineers to ensure the integrity, performance, and uptime...

  • HR ServiceNow Product Owner

    1 tydzień temu

    Kraków, Lesser Poland PepsiCo Pełny etat

    Job OverviewAt PepsiCo, we are seeking a highly skilled ServiceNow Product Owner to join our HR ServiceNow Product Management team. This role will be responsible for overseeing the product life cycle and assisting the product manager with all aspects of the program and projects through completion.The ideal candidate will have a strong background in HR,...