Lead Delivery Manager

7 godzin temu

Kraków, Lesser Poland Sabre Pełny etat

Sabre is a technology company that powers the global travel industry. Our innovative solutions help shape the future of travel by connecting people with moments that matter.

As a Lead Implementation Engineer at Sabre, you will be part of a techno-functional team that specializes in implementing and delivering Airline Commercial Products in Pricing, Revenue Management, and other optimization solutions for various customers. You will be the Subject Matter Expert on these solutions, responsible for training airline analysts on the tools and ensuring seamless solution adoption into customer business processes.

Key Responsibilities:

  • Develop a thorough understanding of the application's user interface and business processes to train airline analysts and facilitate solution adoption.
  • Attend onsite customer meetings as a Subject Matter Expert and participate in Business Process workshop meetings to understand customer business processes.
  • Collaborate with project managers, account managers, implementation, and development resources to meet customer expectations regarding solution implementation, issue resolution, and maintenance.
  • Lead data gathering processes prior to solution implementation and perform data validation checks at all stages of implementation and delivery.
  • Identify best practices adopted by customers and communicate them to Solution Management teams to enhance products.
  • Excellent written and verbal communication skills are essential to serve as a lead conduit between developers, architects, designers, and external and internal customers.

Preferred Experience/Skills:

  • 6+ years of experience working in Pricing or Revenue Management areas or similar experience.
  • Airline domain knowledge and skills are preferred.
  • Bachelor's degree or equivalent technical experience strongly desired.
  • Proven analytical skills and good understanding of database concepts and working knowledge of R/SQL.
  • Experience of working with Fares, Pricing, or Revenue management products.
  • Must be organized, able to multi-task, and work in all areas as needed.
  • Prior experience/knowledge of working on similar products or airlines is an advantage.
  • Proficient English written and oral communication skills. Command of a second language is an advantage.

Preferred Technical Skills:

  • Microsoft Tools: Microsoft Word, Excel, PowerPoint.
  • Tools (good to have): SQL Developer, MongoDB, Studio 3T, R.
  • Programming languages and other tools (good to have): R, Python, Tableau.

We will carefully consider your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

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