Customer Data Coordinator

4 tygodni temu

Kraków, Lesser Poland Motorola Solutions Pełny etat

Job Summary

We are seeking a highly skilled Customer Data Coordinator to join our team at Motorola Solutions. As a key member of our data management team, you will be responsible for developing and maintaining our customer master data, ensuring its accuracy and integrity.

Key Responsibilities

  • Manage and maintain customer master data, including setting up new accounts in multiple systems
  • Transition and support pre-defined VS&A Customer Master processes
  • Define, map, and establish support for new processes
  • Participate in testing linked to system and process change
  • Manage and maintain salesperson information related to customer setups
  • Engage in new projects and Database Cleanup
  • Drive the comprehensive application of global and regional Customer Master Data processes
  • Adapt to a fast-paced business with a focus on first-in, first-out cycle time
  • Participate in monthly close activities that result in heavier workloads
  • Understand that working as a team is a must and cooperation with others is essential
  • Prioritize team's goals and contribute to keeping a good working atmosphere in the workplace
  • Create and update procedures for processes created on the fly. Share the updated information with the CMD Team.
  • Provide training for intermediate processes when needed
  • Take part in business continuity coverage and PSE support if necessary
  • Capture gaps in processes and eliminate them by addressing to the appropriate group
  • Knowledge transfer within the team

Requirements

  • Familiarity with Oracle, Salesforce, SAP, or any other relevant system is preferred
  • Bachelor's/Master's degree preferred
  • Similar work experience required (min 1 year)
  • Data Governance Knowledge
  • Excel/Google Sheets proficiency
  • Skilled in facilitating process transitions and improvements
  • Experienced in conducting system user tests and process updates
  • Ability to identify and solve problems on their own
  • Supporting peers in problem-solving
  • Taking ownership of problem resolution
  • Team player attitude is a must
  • Experience with working under time pressure/tight deadlines
  • Continuous learning mindset
  • Capability to prioritize and efficiently handle various responsibilities
  • Adapting to change
  • Attention to detail
  • Strong analytical ability
  • Clear and effective communication
  • English skills at minimum B2 level
  • Good command of Polish language

Benefits

  • Contract of employment (12 months with a possibility of extension)
  • Hybrid work model and flexible working hours
  • Comfortable working conditions (high-class offices, parking space)
  • Competitive salary package
  • Strong team-oriented culture
  • Private medical and dental coverage (Medicover)
  • Life insurance
  • Cafeteria program for benefits (multisport card, cinema tickets, etc.)
  • 1000 PLN reimbursement for spectacles
  • Employee Pension Plan (PPE)
  • ESPP (Motorola Solutions stock program)
  • Company-supported sports and social activities (ski team, volleyball, tennis section, etc.)
  • Access to wellness facilities and integration events

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